Business Communications JAIBB Syllabus Exam Tips Question Banking Diploma IBB Bangladesh.

Business Communications JAIBB Syllabus Exam Tips Question Banking Diploma IBB Bangladesh. Business Communications JAIBB Syllabus Exam Tips Question Banking Diploma IBB Bangladesh.

Module A: Theory and Process of Communication

• Meaning and Importance of Communication, Business and Banking Communication.
• Principles of Business Communication, Process of Effective Communication (Model),
• Factors Affecting Communication

Module B: Classification and Methods of Communication

• Types of Communication, Downward, Upward, Horizontal, External, Internal, Formal,
• Informal, Oral and Written, Spoken Communication and Listening.

Module C: Fundamentals of Business Writing

• Adaptation and Selection of Words, Construction of Clear Sentences and Paragraphs,
• Effective Writing. Directness in Initiating Routine Letters, Answering Routine Letters,
• Indirectness for Bad-News and Persuasion

Module D: Fundamentals of Report Writing

• The Shorter form Report Structure, Long Formal Reports

Module E: Standard and Physical Aspects of Communication

• Graphic Aids to Communication, Physical Presentation of Reports and Letters,
• Correctness of Communication.
• Communication in the Financial Institutions and Banks of Bangladesh

References

• Lesiker, Raymond V. Basic Business Communication
• Narayan, N.C Complete Banking Correspondence
• Singh, L.R. A Guide of Bank Correspondence
• Slocun, Keith. Business English with Programmed Reinforcement